Return Policy
Return & Refund Policy
Last updated: 18/03/2026
Thank you for shopping at WestWild (www.westwild.store).
We want you to have a smooth experience with us. Please read our policy carefully before making a purchase.
Returns
We offer a 7-day return policy, which means you have 7 days from the date of delivery to request a return.
To be eligible for a return:
- The product must be unused and in its original condition
- The product must be in original packaging
- An unboxing video is mandatory as proof
- Returns are accepted only in case of damaged, defective, or incorrect items
Non-Returnable Items
- We do not accept returns in the following cases:
- Used or damaged products (not reported at delivery)
- Requests without unboxing video proof
- Return requests after 7 days
Return Process
To initiate a return, contact us at:
Email: westwildhub@gmail.com
Phone: +91 62848 87648
Provide your order details along with unboxing video proof.
Once your return is approved, you will be guided through the next steps.
Return Shipping
The customer is not responsible for return shipping charges.
Refunds
Once we receive and inspect the returned item:
- You will be notified about the approval or rejection of your refund
- If approved, your refund will be processed to your original payment method
Cash on Delivery (COD) Orders
For COD orders:
- Refunds will be issued via bank transfer
Cancellations
Orders can be cancelled within 4 hours of placing the order.
After this period, cancellation may not be possible.
International Orders
- We do not accept returns or exchanges for international orders
- Orders already shipped cannot be cancelled or refunded
Contact Us
If you have any questions, feel free to contact us:
WestWild
Ground Floor, WestWild
Chandigarh, India
Email: westwildhub@gmail.com
Phone: +91 62848 87648
By making a purchase on our website, you agree to this Return & Refund Policy.
